Leadership Team

Rich DiIorio assumed the role of chief executive officer of InfuSystem in November 2017 and serves as a member of the Company’s board of directors.

Rich joined InfuSystem in January 2004 starting out as a territory manager before his promotion to vice president of oncology sales. Prior to his appointment to CEO, Rich most recently served as executive vice president and general manager of oncology. During his tenure with the Company, Rich has received numerous awards and honors, and has recorded several podcasts for aspiring leaders sharing his journey to CEO. He is a fierce champion of people; bringing out the best in teams through empowerment and recognition.

Prior to joining the Company, Rich held various sales and leadership roles at Stryker Medical, Novartis Pharmaceuticals and Thermo Scientific. He earned a Bachelor of Science degree in Biology from Boston College and lives in southern Massachusetts with his wife, Sue and 2 sons. Rich shares his love of baseball with his sons; both as a coach and a spectator.

Barry Steele joined the Company in March 2020 as executive vice president & chief financial officer. Barry brings a wealth of experience and strong record of accomplishments with over 22 years of senior-level financial experience including prior CFO positions at Gentherm, a global developer and marketer of innovative thermal management technologies and most recently at Horizon Global, a leading manufacturer of branded towing and trailering equipment. 

Barry received a Bachelor of Science degree from Hillsdale College. He lives in the metropolitan Detroit area with his wife and 3 boys and is an avid runner.

Carrie Lachance joined InfuSystem in 2010 and currently serves as the Company’s president & chief operating officer (COO). Carrie was  appointed to the Company’s Board of Directors in May 2021. Prior to her appointment in this capacity, Carrie spent the prior two years serving as Executive Vice President & COO. Prior to her executive appointment, Carrie held numerous positions with the Company including management roles in Clinical Resources and Clinical Sales. Carrie brings extensive clinical knowledge from more than 20 years in the medical field. Her medical career began in 1996 as a Hospital Corpsman in the U.S. Navy and Naval Reserves. Her nursing knowledge and experience in both the hospital and clinic settings, as well as oncology medical sales and product development, has been instrumental in promoting positive relations with partners, vendors, and distributors. 

Carrie is a Certified Infusion Nurse and a member of the Infusion Nurses Society. She earned a Bachelor of Science degree in Nursing from Rivier University and earned her Master’s in Business Administration from Rivier University. Carrie resides in New Hampshire with her husband and 2 children.

Jeannine joined InfuSystem in early 2019 as executive vice president & chief administrative officer. Jeannine was previously the senior vice president and chief human resources officer at Crimson Hexagon, a social analytics company based in Boston. Prior to her time at Crimson Hexagon, she held leadership positions at LoJack Corporation, Dunkin’ Brands, and Digitas Lbi. Her passion for building and developing high performing teams ensures we are constantly attracting and retaining the best talent at the Company.

Jeannine earned a Bachelor of Administration & Management degree from Emmanuel College and Executive Master’s Degree from Cornell University where she has served as a course writer and facilitator. She lives in the Boston area with her husband, 3 children and 2 stepchildren.

Tom has been with InfuSystem since August 2010. Prior to being appointed chief commercial officer, he served in numerous management capacities at the Company. His medical industry sales career began nearly 20 years ago and includes 16 years with Smiths Medical, a medical device company with a broad portfolio of products including infusion pumps. Tom’s ability to successfully lead and scale teams as well as deliver repeatable selling models have garnered Tom notable recognition, honors and success.

Tom earned a Bachelor of Science degree in Marketing from the Entrepreneurial Program at California State University, Los Angeles. He lives in Colorado with his wife and has two children and 2 grandchildren.